Thursday, December 23

the best customer support people work in the middle of the night

i always seem to get infinitely better service and support when i call customer care lines in the middle of the night.

do i want nine hundred free SMS messages, airtime rollover and free IDD? or do i want all-day free incoming calls? i'm more than ready to trade four hundred free messages for all-day free incoming, and i'll surely exceed the free outgoing minutes every month, so it boils down to free IDD.

i'll call my mom to call them.

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